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The Year That Changed eCommerce Forever: Data & Forecasts for a Post-Pandemic World

As we enter 2021 and the dust settles on the eCommerce rush we saw this past year, brands and retailers will need new strategies to ensure growth. This report takes a close look at consumer spending and behavior as 2020 came to a close, provides a forecast into 2021, and offers actionable strategies for improving customer experience to drive retention and LTV in the new year.
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What's Inside the Report:

The Year That Changed eCommerce Forever provides an in-depth look at how key eCommerce metrics in the fashion, home decor, and jewelry verticals are trending as we enter 2021, and what brands and retailers in these sectors can do to encourage repeat business going forward.

Download the free report to learn:

  • Traffic and conversion trends across verticals
  • Patterns in browsing and buying by device
  • How product discovery impacts customer retention
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In this report, you’ll learn:

How shopping and spending habits are changing as we enter the new year.
Which verticals are experiencing the most growth post-holiday season.
How product discovery impacts retention rates and LTV.
The most popular products sold in each vertical in 2020.
How consumer browsing and buying habits vary by vertical.

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