Careers

Art Director

Description

Manage Syte’s visual identity, visual content and creative assets to create the most powerful brand in retail-tech. Manage a strong team of designers, across digital, print, video and motion graphics to deliver strong, compelling and effective assets for our prospects and customers. 

Responsibilities: 

• Manage Syte’s brand and creative production. 
• Deliver stellar, innovative artwork to support marketing and sales activities. 
• Manage projects across teams and under tight deadlines. 
• Manage a team of two full-time outsource designers.

Requirements

• 5+ years experience in design and art for a leading tech company.
• Deep experience in brand strategy and visual story telling.
• Demonstrated creativity and a strong portfolio.
• Deep experience and demonstrated portfolio in digital, web/mobile, print, video and motion graphics. 
• Extensive knowledge in Adobe Creative Suite. 

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Business Development Representative

Description

If you are passionate about retail (Fashion, Home & Garden) and an energetic, driven professional who wants to join our fast-growing, award-winning visual AI startup, Syte is looking for you!

Syte’s Business Development Representatives are high energy, creative, problem solvers that drive the demand, awareness, and interest in our market-leading AI solution.

What You'll Do:

• Conduct high level discovery calls with Senior Executives in Target and Prospect Accounts
• Research accounts, identify key players and generate interest through cold discovery calls, and email campaigns
• Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how Syte can solve them.
• Consistently achieve a quota to ensure territory revenue and growth objectives
• Use and maintain the Salesforce.com system according to Syte’s standards

Requirements

• 1+ years relevant work experience
• Highly organised and autonomous
• Comfortable operating in a fast-moving organisation
• Target driven and motivated
• Excellent written/verbal interpersonal skills
• Strong problem solving skills
• Prospecting experience - a plus

**The position is full time and Based in Tel - Aviv

**Working Days: Monday - Friday

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Director of Demand Generation

Description

Lead all lead generation activities and support funnel activities from lead to opportunity. The Director of Demand Generation will successfully manage over $1MM in budget across digital and events to drive qualified leads and opportunities. In addition, he or she will be responsible for lead nurturing and support qualification activities to push leads down the funnel.

Responsibilities: 

• Generate leads that result in opportunities, while optimizing cost and quality. 
• Manage all of Syte’s digital lead generation channels
• Oversee event management and optimize for ROI
• Maximize ROI across all lead generation channels.
• Manage a full-time in-house

Requirements

• 4+ years experience in a demand generation /performance marketing role in an enterprise SaaS organization. 
• Deep experience with Google Ads, Facebook Ads, LinkedIn Ads and other online platforms.
• Marketo power-user with deep familiarity in full lead lifecycle management and nurturing.
• In-depth knowledge of Salesforce and Salesforce reporting.
• Familiarity with the principles of direct response copywriting and management of direct response creative teams.
• Familiarity with Google Analytics and Conversion Rate Optimization techniques. 
• Experience with tradeshows and events.

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Director of Product Marketing & Content

Description

Spearhead and lead the creation of engaging, in-depth and innovative product and thought-leadership content. Engage our prospects and customers with great blog posts, eBooks and whitepapers, videos and presentations to support our teams throughout the revenue cycles. Manage content distribution across social, PR, analysts, influencers and paid channels.

Responsibilities: 

• Manage Syte’s product content, sales enablement, social and PR. 
• Support revenue activities across the funnel with engaging and innovative content.
• Manage projects across teams. 
• Manage a copywriter working remotely.

Requirements

• 5+ years experience in product marketing or content role in a leading SaaS company. 
• Deep experience in content strategy, sales enablement and PR.
• Demonstrated creativity, content innovation and traction across channels.
• Phenomenal storytelling skills
• Strong project management skills

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Enterprise Account Executive

Description

Syte is on the lookout for an experienced Enterprise Account Executive with a proven track record of success in global software sales

A passionate, highly intelligent, focused and well-organized individual, who wants to join one of the strongest and fastest growing sales teams in Tel-Aviv

The ideal candidate will join our team bringing with them a strong background in selling SaaS to Enterprise businesses

You should have experience navigating a full sales cycle from qualification through negotiation – mostly via web-meetings with occasional international travel. Attention to detail, organization, and hunger for success are a must

What Will You Do?

• Manage the full sales cycle, including contract negotiation and other deliverables for closing deals in International markets.
• Lead a consultative sales engagement, diving deep into a prospect’s business challenges, advising on impactful solutions while demonstrating ROI and long-term strategic value
• Become a Syte product expert and deliver customer-tailored demonstrations to interested prospects via our web-conference.
• Become an expert in Visual AI and the Retail market, learn how to position Syte and educate prospects.
• Thorough and proper qualification of customer needs and requirements
• Execution of sales activities with internal cross-functional teams, with senior management and company counsel.
• Manage pipeline and documentation in SalesForce.com
• Maintain weekly sales forecast and achieve quarterly revenue quotas.

Requirements

• Minimum 3 years of international enterprise software sales experience
• Proven Track record of consistent over-achievement with commitment to a process- driven sales approach
• High level of organization and the ability to work multiple critical opportunities at once
• Outstanding communication and people skills – Remote, written, and face to face
• A personality that thrives in a team environment.
• You are able to work in a fast-paced sales cycle and dynamic environment
• You love collaborating internally, and you’re business-savvy with a can-do attitude, impeccable integrity, and organizational standards
• Experience with Salesforce.com- a plus
• Native English or at mother tongue level -Must
• Working Days – Mon – Fri
• Willing to travel a few times per quarter

****The position is full time and based in Tel- Aviv

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Enterprise Sales Director

Description

As Syte continues its rapid growth trajectory, it is looking for an experienced Director of Sales, a skilled leader with a proven track record of success in leading top global SaaS enterprise sales teams. The ideal candidate will join our team as an experienced and confident master of SaaS sales that can lead our existing Enterprise Account Executives and quickly hire and mentor additional members to form a team of 8.

This is a demanding, complex and fast-paced role that will give you the opportunity to have a very direct impact on Syte's success and help continue its current hyper-growth in the hot field of Retail Visual AI. Your leadership skills, enterprise SaaS sales knowledge, coaching, business acumen and ability to build strong relationships externally and internally are key. You will be a member of an ambitious growing team, helping define the vision for how we support and grow our business and the Account Based strategy within our enterprise market focus. You will assist with tracking sales metrics across your team, building your reps’ skills, helping with the creation of winning deal strategies and business plans while being a valuable executive sponsor that can help drive deals forward.

What Will You Do?

• Meet and exceed New ACV Team Booking quota, while presenting a periodic detailed and accurate forecast of the business
• Team leadership, including people development, coaching, objective setting and measurement
• Hire, recruit and develop top Enterprise sales talent
• Develop and execute the training and onboarding of new sales executive
• Develop and execute Account Based plans with key internal teams: BDR Team, Partnership Team, and Executive Team
• Development and maintain reporting to track all key operating metrics for the team
• Develop project plans, strategy, staffing, scheduling, identification of risks and allocation of available resources
• Identify opportunities to improve processes and overall success of your team and Syte
• Demonstrates cross-functional expertise and the ability to thrive in a highly complex environment
• Participate in team-building and company growth activities including strategy setting and training
• Travel to customer locations to support the sales efforts

Requirements

What Should You Have?

• 3+ years of experience as a global Enterprise SaaS Sales Leader, recruiting, mentoring and developing sales professionals at a top SaaS SU
• Track record of consistent over-achievement in past sales roles (top 10-20%), advancement and increased responsibility in past positions
• Positive and passionate attitude with ambitious, upbeat, revenue driven and super creative approach
• Hunter and closer by heart with proven ability to meet and exceed personal and team goals & objectives
• Proven deep knowledge in modern SaaS Sales methodologies and organizational structures
• Experience in selling complex SW products/solutions to the enterprise market and strategic accounts 
• Experience in working with all key global markets, with a specific focus on the US
• Ability to work independently, plan workload and deliver on commitments
• Evidence of exceptional commitment to a process-driven sales approach, and accurately tracking and forecasting all customer engagements
• You have outstanding people skills, both remotely, written and face to face
• Strategic thinking with an entrepreneurial spirit, demonstrating a strong attention to detail
• You are able to work in a fast-paced sales cycle and dynamic environment, love collaborating internally, you’re business-savvy, with a can-do attitude, impeccable integrity, and organizational standards
• Native English or at mother tongue level
• Working Days – Mon – Fri
• Willingness to travel up to 25%

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Head of Sales Operations

Description

Syte is an AI enterprise SaaS solution, pushing the boundaries of retail. Using visual search, we are transforming the way customers shop, helping retailers increase engagement and boost sales.

The Sales Operations Manager is charged with ensuring the efficiency and effectiveness of a company’s sales; to help the team use technology effectively, implement training exercises, align sales and marketing, set territories, evaluate compensation plans, and more. Sales Operations supports a company’s sales team by creating, evaluating, and optimising data sets and sales applications.

Responsibilities include:

Manage all sales, customer success and marketing systems and tools, applying SaaS best practices to continuously build and optimize Salesforce in the best possible way

• Manage Salesforce developments
• Manage workflows, processes 
• Manage the optimization of tools and systems 
• Build and maintain automations
• Evaluating and implementing new tools

Sales Enablement

• Develop and maintain content and tools such as; updating call scripts, sales decks, competitive information fact sheets, role-play scripts, record and edit videos, training guides, etc.
• Manage the sales enablement content repository. 

Ad-hoc Strategy and On going Analysis

• Financial analyses, reporting, and sales forecasting. Building deeper dashboards, reports, and KPIs.

Day2day Operations

• Salesforce enforcements
• Commission calculations
• Ensure data integrity, that reps follow all guidelines and processes
• Implementing complans, spiffs
• Account allocation
• Updating and organizing the content library

Legal Workflows

• Assisting with legal escalations
• Helping in small contract modifications, basic language changes, how to write and generate quotes, ensuring all contracts are sent and properly

Requirements

• At least 5 years of Sales Operations experience from an established saas company
• Strong analytical skills
• Ability to perform advanced computing functions
• Solid experience with databases and sales software
• Strong communication skills
• 3+ years in a Managerial position with increasing responsibility
• Ability to problem solve
• Ability to work well in groups
• Ability to multitask

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HR Recruiter

Description

Syte.ai is looking for the next talented and super motivated Recruiter to join our growing team. We are the leading AI-driven visual search and recommendation technology for retailors. Syte helps retailers, marketplaces, and mobile device manufacturers, deliver unprecedented customer engagement with visual AI solutions that connect shoppers with the products that inspire them

We are looking for an experienced Recruiter to join the Syte team and make an impact. You will manage the full recruiting life-cycle with a focus on customer-facing roles, while partnering strategically with hiring managers and reaching our aggressive hiring goals.

An opportunity to join a fast growing startup, an opportunity to learn, contribute and influence.

What You'll Be Doing

• Manage the full recruiting life-cycle, focusing on largely customer-facing roles, sales, customer success and marketing
• Build strong relationships with candidates, and work to continually improve our candidate experience;
• Partner closely with hiring managers on creative sourcing strategies and optimizing our screening processes;
• Proactively focus on direct sourcing of top talent, referrals, and other creative, low-cost sourcing strategies to ensure a consistent top-of-the-funnel pipeline of qualified candidates;
• Act as a brand ambassador, promoting Syte's culture and value proposition;
• Develop your knowledge base on Syte's business, culture, and market, and stay up to date on the recruiting industry's best practices and latest trends, sharing with the team;
• Collaborate with the recruiting team, HR and other partners on process improvements, events, employer branding, and various other initiatives

Requirements

• 2+ years of end-to-end recruiting experience in a technology company, preferably at a high-growth company - MUST
• Native English
• Demonstrated success with direct sourcing
• A natural ability to build trust and rapport with candidates and managers from every background
• Detail-oriented, whether you're negotiating comp, keeping up on your candidate responses, or updating the ATS
• A demonstrated passion for learning

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Implementation specialist

Description

Syte helps retailers, marketplaces, and mobile device manufacturers, deliver unprecedented customer engagement with visual AI solutions that connect shoppers with the products that inspire them

If you are passionate about retail (Fashion, Home & Garden) and see yourself as an energetic, driven professional who wants to join our fast-growing, award-winning visual AI startup, Syte is looking for you.

Syte is looking for a self-motivated, dynamic Implementation specialist

What you'll do:

•Tag and test customer feeds that are required for the on boarding process of new customers

•Work with customer support and solution architects to provide the best visual search results possible

Requirements

 •Good technical skills

•A methodical approach to tasks with attention to detail

•High-level of spoken English

•Good communication and interpersonal skills and the ability to work as part of a team

•Strong time management and load balancing skills

•Able to work with a sense of urgency and under pressure

•Problem-solving skills with the ability to think “out-of-the box”

Bonus points:

•Knowledge and experience in the retailing industry

•Experience in a QA or data Specialist role 

•Entry-level coding experience (JavaScript, Regex)

•Knowledge and experience in a wide variety of cloud technologies and software solutions

*The position is full time and Based in Tel - Aviv

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Manual QA

Description

Syte.ai is looking for the next talented and super motivated Manual QA to join our growing team. We are the leading AI-driven visual search and recommendation technology for retailers. Syte helps retailers, marketplaces, and mobile device manufacturers, deliver unprecedented customer engagement with visual AI solutions that connect shoppers with the products that inspire them

We are looking for an experienced manual QA to join the Syte team and make an impact.

An opportunity to join a fast growing startup, an opportunity to learn, contribute and influence.

What You'll Be Doing

• Proactively test the product on live customers.
• Monitor changes in performance in all industries (fashion, jewelry, home decor, etc…).
• Work closely with the data team, pre/post sale team, backend and machine learning team and the CEO.
• Suggest product improvements

Requirements

Requirements:

• 2+ years of Manual QA experience preferably at a high-growth company
• High technical orientation
• Detail-oriented, when investigating a technical problem, comparing results, writing reports or otherwise
• Good English

Bonus points:

• Previous experience in e-Commerce
• Previous experience in working with multiple stakeholders
• Familiar with visual search

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Presales Consultant

Description

Are you business savvy with a technical know how and a consultative approach?

Do you consider yourself an excellent collaborator with top -notch communication skills? If so, watch this space carefully, because Syte is on the lookout for a Pre-Sales Consultant to join us. 

Responsibilities:

• Support the sales cycle by taking a technical and value-focused consulting role in the prospect's evaluation of Syte Visual AI solutions
• Understand the business problems of the prospect and articulate the value of Syte’s Visual AI solutions
• Strategize with Account Executives and the R&D team on the creation of customized performance tests and demos of Syte’s Visual AI solutions and then manage and present these tests and demos to prospects. 
• Convey the value of Syte’s Visual AI solutions through many mediums, including marketing events, online meetings, and onsite product demonstrations
• Manage end-to-end technical solutions for prospects which includes answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering
• Establish and maintain strong relationships with various business and technical stakeholders, both internally and externally
• Work closely with internal teams to strategize on creative out-of-the-box solutions that enhance Syte’s solution demonstrations
• Aggregate feedback from customer meetings and be able to convey the information to Syte’s Product Management and Engineering teams

Skills and Experience:

• Experience in a Pre-Sales/Solution Consultant/Sales Engineer/Technical Sales role - a must
• Experience in a B2B software company, preferably SaaS
• Prior experience in building and presenting software product demos
• Ability to form strong relationships remotely and in-person at all levels of an organization
• Understanding of value-based selling sales methodologies
• Mother tongue/high-level English speaker

Bonus points:

• Entry-level coding experience (Python, Regex)
• Knowledge and experience in a wide variety of cloud technologies and software solutions
• Technical degree in Computer Science or Engineering
• Knowledge and Experience in the retailing industry - a passion for fashion

Requirements

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Senior Front End Developer

Description

Syte.ai is looking for a talented Senior Full Stack Developer to join the team

Are you passionate about clear, beautiful code?

Do you want to be part of a team where your contributions are crucial to the company's success?

Then you're in the right place!

Syte is the leading AI-driven visual search and recommendation technology for retails

Syte helps retailers, marketplaces, and mobile device manufacturers, deliver unprecedented customer engagement with visual AI solutions that connect shoppers with the products that inspire them

What You’ll do?

• Architect and implement web applications/servers
• Contribute to creating great UX and design
• Develop features iteratively and quickly
• Research and pioneer the adoption of new technologies
• Write beautiful code that is readable, testable, and extensible

Requirements

• 5 - 8 years of professional experience in software development
• You have a deep understanding in Front End technologies (JS, HTML, CSS, HTTP)
• 3+years of working with modern JavaScript frameworks such as React/Redux, Angular, or Typescript
• You are proficient with one of the server side programming languages such as Node.js / Go / Python
• You have knowledge in relational database schemas and SQL queries
• You have experience with Mongodb or other noSql databases
• You are experienced in writing unit tests on the full web stack including JavaScript components.
• Experience with AWS, Azure, service-oriented stack or other cloud services - Big plus
• Team player, attention to details, Interaction with a wide range of customers and cultures
• Ability to work well in a dynamic group environment and under strict deadline pressures

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Tagging Specialist

Description

Want to join our fast-growing, award-winning start-up?

We are the leading AI-driven visual search and recommendation technology for retails

Syte helps retailers, marketplaces and mobile device manufacturers, deliver unprecedented customer engagement with visual AI solutions that connect shoppers with the products that inspire them

As a Tagging specialist, you'll have a crucial role in helping to "train" the algorithm behind our successful product, and will work closely with various teams in the company.

This is a great opportunity for those who want to "taste and feel" the startup world as no prior experience is needed.

What you'll do:

• Review, classify and tag hundreds of wonderful images (fashion, accessories etc)
• Execute tasks in a timely manner and to a high degree of quality

Please note, this role is an *entry level* position and is not relevant for applicants with technical experience or the the desire to be fashion stylists

Requirements

• posses the ability and patience to stay focused on repetitive tasks for long periods of time without compromising on quality
• Excellent ,written and verbal communication skills in English
• Have a positive "can do" attitude
• Ability to work under high pressure

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Technical Support Specialist

Description

Syte is looking for a technically savvy team player who understands the value of being customer-oriented, and someone who can actively deliver exceptional support services to our customer base.

We are the leading AI-driven visual search and recommendation technology for retails.

Syte helps retailers, marketplaces and mobile device manufacturers, deliver unprecedented customer engagement with visual AI solutions that connect shoppers with the products that inspire them.

The right candidate should be a natural problem-solver and a strong communicator.

She/He will work in close collaboration with Syte’s R&D, Customer Success and Product Teams.

She/He will actively engage in cross department projects and strongly influence the product's evolution by providing viable feedback to advance the future of our product development.

Responsibilities:

• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, and issue resolution and communication.
• Serve as point of contact on customer escalations and ensure customer issues are resolved meticulously.
• Work with our amazing R&D and product teams on escalations and product enhancement requests.
• Enrich our client Knowledge Base with relevant technical information.
• Create and lead support improvement processes across the company.
• Be a stakeholder in the company’s roadmap by providing product feedback and insights to the business and R&D teams.
• Manage various internal projects, such as: training, ensuring support readiness for new feature releases, etc.

Requirements

• Passion for solving customer issues in a fast paced environment
• 3 years of experience with technical support / QA / data analysis/ development/ technical account management
• Experienced in working with ETLs and large data sets
• Fluent in English
• Structured and process-oriented
• Ability to learn new technologies quickly
• Multitasking and ability to work independently

Preferred Requirements:

• Experience in the eCommerce ecosystem 
• Willing to work Monday to Friday
• Knowledge in Web Development 
• Experience working in SaaS-based startups

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VP Customer Success

Description

Syte is an AI enterprise SaaS solution, pushing the boundaries of retail. Using visual search, we are transforming the way customers shop, helping retailers increase engagement and boost sales. We pair our innovation with an obsession for our Customer's Success.

 The VP Customer Success is responsible for driving the success of our customers; to ensure that our customers are deriving maximum benefit and value from our products. We are looking for a business savvy and service minded senior executive to own and lead this core and critical function at Syte.

Responsibilities include:

• Drive Customer Success Outcomes
• Increase renewal rates and reduce churn
• Expand our revenue in accounts through cross-sell and up-sell
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• Drive new business growth through greater advocacy and reference-ability
• Define and Optimize Customer Lifecycle
• Map customer journey
• Develop listening points in journey (e.g., usage, satisfaction, etc.)
• Standardize interventions for each point in journey
• Define segmentation of customer base and varying strategies
• Identify opportunities for continuous improvement
• Learn from best practices in industry
• Manage Customer Success Activities: Onboarding, Training, Professional Services, Customer Support
• Customer Success Management: Renewals; Cross-sell / Up-sell, Advocacy
• Measure Effectiveness of Customer Success
• Lead World-class Customer Success Team
• Recruit experienced leaders for each functional role
• Create company-wide culture of Customer Success
• Collaborate cross-company

Requirements

• An obsession for customers
• 5+ years experience in leading customer-facing roles including building the CS function from scratch. 
• Enterprise saas experience is an absolute must.
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background of post-sale and sales experience
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative leader with the ability to inspire others
• Excellent communication and presentation skills
• Relevant Bachelor’s degree; preference for computer science or related degrees

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