Thursday, October 6, 2022
3:00 pm Eastern Daylight Time / 1:00 pm Mountain Time
Every year, many shoppers wait until Black Friday Cyber Monday (BFCM) to snap up the best deals around. But what happens when they return to your site only to find that the item they’ve been eyeing for weeks is out-of-stock or that similar item suggestions are out of their price range?
Customer Success Manager
Jennifer Ackerman is a Customer Success Manager at Syte. She has worked with leading international brands for over a decade in senior account management, customer success and sales roles. Jennifer brings a customer-centric approach to her work, and is driven by helping her clients improve eCommerce metrics, build loyalty and create engaging shopper experiences.
Senior Customer Success Manager
Aaron Ellis is a Senior Customer Success Manager and eCommerce Consultant at Syte. With over a decade of expertise in eCommerce industry, he’s worked closely with brands of all sizes to improve their performance, conversion rate, and other eCommerce KPIs. Aaron is driven by data and loves to connect the dots between business goals and customer experience, sharing insights he’s gained by working with some of largest and innovative retailers online.
VP of Technology
Josh Batchelor brings over 20 years of technology experience to McGee and Co. and Studio McGee, where he is currently VP of Technology. Prior to Studio McGee, he spent eight years working for an interactive agency working with brands on their web experiences.
Senior Site Merchandising Manager
Elsa Riboldi has worked at Studio McGee for the past 4 1/2 years, first as a stylist on the visual team and more recently building out the website merchandising side as the Senior Site Merchandising Manager. She has a deep background in graphic design, styling, art direction, merchandising, retail buying and e-commerce strategy.