The Year That Changed eCommerce Forever: Data & Forecasts for a Post-Pandemic World

As we enter 2021 and the dust settles on the eCommerce rush we saw this past year, brands and retailers will need new strategies to ensure growth. This report takes a close look at consumer spending and behavior as 2020 came to a close, provides a forecast into 2021, and offers actionable strategies for improving customer experience to drive retention and LTV in the new year.

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Here’s What’s Inside:

eCommerce forecast 2021

Visual search is a powerful retail technology that improves the customer experience throughout the shopping journey. What’s more, how you use visual search and visual AI can be customized to align with the unique needs and challenges facing each brand and retailer.

In this eBook, you’ll get a behind-the-scenes look at:

  • Why visual search has such a profound impact on product discovery and customer experience
  • How five leading retailers have implemented visual search and related technologies
  • The results they’re seeing, including data on key eCommerce metrics

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eCommerce forecast 2021 report

In this report, you’ll learn:

How shopping and spending habits are changing as we enter the new year.

Which verticals are experiencing the most growth post-holiday season.

How product discovery impacts retention rates and LTV.

The most popular products sold in each vertical in 2020.

How consumer browsing and buying habits vary by vertical.

The World’s First Product Discovery Platform

Leading brands and retailers partner with Syte to provide on-demand, hyper-personalized experiences that drive conversion, increase average order value, and spark lifelong loyalty.

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