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Services privacy policy

 

WHAT PERSONAL DATA WE COLLECT

Syte handles two types of Customer Data provided by End Users. 

  1. Personal images uploaded for Syte analysis by end users: Syte saves the image on its secured servers for up to 24 hours when it will automatically be deleted. 
  2. Customers clients IP: Syte uses the IP to tell the country of origin of a user. Your IP is encrypted during your session and is stored in a de-identified form. The servers we store the data are located in the European Union (Frankfurt) and are hosted by AWS (Amazon Web Services). 

Syte also uses Cookies to record your interactions with the websites that integrated our services in order to optimize the relevancy of recommendations offered. These interactions are stored in a pseudonymized user profile that cannot be associated with any specific user.

Cookies we collect: 

Syte_uuid Random generation of user id that cannot be associated with any specific user. This cookie duration is 1 year or until the application cache has been cleared by the end user.
Syte_stimgs Random generation of session id that is used to collect user interaction date within a specific session. This cookie duration is valid throughout the session or until 30 minutes of inactivity. 
Syte_personalisation_session_skus_ls Record the last 3 products SKU’s the end user visited. We use this date to optimize the relevancy of recommendations we offer through our products. This cookie duration is valid throughout the session or until 30 minutes of inactivity.
Syte_ab_tests Record the syte test variant the user is allocated to. The default is ‘null’. We use this cookie to optimize our products by conducting a/b tests. This cookie duration is valid throughout the session or until 30 minutes of inactivity.

 

CHOICE/OPT-OUT

Certain parts of our services require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features through our services or take full advantage of all of our offerings. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.

 

HOW WE PROTECT YOUR PERSONAL DATA

We take the security of your personal data seriously.  We have appropriate security measures in place to prevent your personal data being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.  We limit access to your personal data to those employees, agents, contractors and other third parties who have a business ‘need to know’.  They will process your personal data only on our instructions. 

We have procedures in place to deal with any suspected personal data breach and will notify the relevant business partner and any applicable supervisory authority of an actual or suspected personal data breach where we are required by contract or law to do so.

CONTACT US

We are Syte Visual Conception LTD, a company incorporated in Israel with registration number 515250447.  Our registered office and place of business is at 3 Rothschild Blvd, Tel Aviv Israel, 6688106.

You can contact us by writing to us at our address above or by emailing [email protected]

General Data Protection Regulation (GDPR) – European Representative

Pursuant to Article 27 of the General Data Protection Regulation (GDPR), Syte has appointed European Data Protection Office (MyEDPO) as its GDPR representative in the EU. You can contact MyEDPO, regarding matters pertaining to the GDPR:

  • MyEDPO, Unit 3D, North Point House, North Point Business Park, New Mallow Road, Cork IRELAND.
  • [email protected]
  • UK: +44-203-870-3376. US: +1 (650) 215-6195
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