There are tons of exciting eCommerce trends that come and go, and then there are those that prove they are here to stay!
In this age of instant gratification, consumers are all about the NOW. They want their questions answered right away. They expect quality customer service right away. And of course, they want their products ASAP. They also want to shop the very instant inspiration hits them.
Gone are the days of having to wait till the weekend to drive to the mall, or even wait till the evening to make purchases online. As dependency on smartphones are on the rise, consumers are also becoming “mobile first.” They enjoy the convenience of being able to shop anywhere at any time using their smart mobile devices, which certainly gives Internet retailers an added edge in terms of market share.
Syte Inspire beautifully blends many of the top trends in eCommerce all in one delightful experience- check it out!
Curious to learn more about the exciting eCommerce trends that are taking over the world? Have a look at this awesome infographic by shipping company Packlink. It goes into detail on the following points:
- Chatbots
- Artificial Intelligence
- Mobile First
- Same Day Delivery
- Paying with Mobile and Wearable Devices
- Big Data
- Customized User Experience Online and In-Store