Chatbots have been around for quite some time now, and only recently made it into the mainstream at an accelerated rate, thanks to the popularity…Read More
Interacting with retail customers has come a long way from the days of mom & pop’s shops and department stores. The whole industry still strives…Read More
There is an adage that the customer is always right, which was circulated to generations of both consumers and retailers. Yet modern, empowered customers have…Read More
Designing modern user experience without focus on visuals equals blinding your customers and driving your business into an equally blind alley. As the effective use…Read More
The retail experience is no longer what it used to be. Since the olden days, it solely referred to physical brick-and-mortar stores. Then in the…Read More
The rise of the concept of user experience (UX) has shaken both industries and customers alike, as it posited the buyer’s journey as the prime…Read More
With the decline of print media, online information has emerged as a main source of published content for much of the developed world. Timely delivery…Read More
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